Customer Testimonials

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DealerRater Oct 10, 2023

Bought a Honda HR-V on 10/10/23 and Eric Cardona was my Sales Consultant. Eric is very professional, knowledgeable and friendly. He made my car buying experience very pleasant. If you visit the dealership, ask for Eric!

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DealerRater Jul 21, 2023

We had purchased CR-V 2022 on 6/28/2023 with the help of Stitch. Stitch helped us learn about the car and we did the test drive. Stitch did a good job! Also, we were assisted by finance manager Luis L, he was doing okay. Some of the paperwork was not detailed enough, but it was clarified by Kylie. Luis G helped us at the cashier and the down payment went well. A kind porter gave us complimentary air for the tires, which we appreciated! Thank you! Job well done!

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DealerRater Jul 21, 2023

My husband and I needed a new car after 20 years and Stitch was able to help us into a 2023 Accord! Stitch was very informative and thoroughly explained how the new technologies work. Luis G in finance was straightforward. We feel so safe in our new car! Thanks Stitch for taking all of our calls since purchasing to help us understand every little thing!

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DealerRater Jun 19, 2023

I was in on a holiday after looking at a few other dealerships for a used Civic or Accord. Stitch was patient with us as we were interested in many options, but had a specific budget. We lucked out on the last test drive and found the right car that fit all my needs! Thanks a lot, Stitch, I love my new Accord!!

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DealerRater Jun 19, 2023

Shout out to Stitch at North City Honda! Stitch worked with me to find an SUV in my price range! I drove off feeling glamorous in my new ride! Thanks!!! ( :

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DealerRater Jun 13, 2023

Ric was amazing! He helped me choose the right car and he was very patient. Highly recommend him. Ask for Ric at north city honda!

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DealerRater Jun 13, 2023

Great car buying experience at the dealership!! I had been looking for a Honda CRV Hybrid for a week. No other dealership in Chicago had the car at a price within my budget. Went to North City Honda, Nataly greeted me with a smile. She was very friendly and professional. They had the car, Nataly worked out an outstanding deal and got me in the car. Got an excellent deal!! She was awesome!! I highly recommend this dealership and make sure you see Nataly!!

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DealerRater Jun 1, 2023

North city Honda is a nice car dealership to shop and sale person are nice I would recommend anyone who wants to buy a Honda 🙂

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DealerRater May 15, 2023

Great place to buy a car Juan was great he made the process so easy and no pressure. Thanks again.

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DealerRater May 15, 2023

I think God for the management, and salesman (Sayed) I had a great experience at North City Honda. I highly recommend that branch….

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DealerRater Oct 16, 2022

The best sales manager ever 2022 Freddy Navarro. I came in with my wife for a window shop but this guy made everything turns around to buy our favorite Honda from them. Needs a thumbs up.

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DealerRater Jul 27, 2022

RICK, and, AJ are great sales persons all always welling to help and answering cuestions

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DealerRater Jul 10, 2022

I had an OUTSTANDING experience at North City Honda. Sales consultant, FREDDY, was amazing in every way. From the very start, he demonstrated professionalism, knowledge, excellent communication, and genuine interest in me as a valued customer. Those fine qualities continued throughout the leasing experience creating an environment conducive to productive exchange. If you can, find Freddy! He will make sure you have the best experience from when you walk in the door to when he thoroughly reviews all aspects of the car and sends you on your way feeling positive and forever in good hands. Just as impressive was sales ...

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DealerRater Feb 25, 2022

I recently bought a CR-V from Antonio and I had a great experience , he was very knowledgeable and kind . Would highly recommend him 10/10

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DealerRater Feb 22, 2022

I highly recommend this dealership. Bought a car and they made it very easy and pleasant. Eddy was great and the managers were pleasant to deal with. Great team ...... Cudos to everyone at North City Honda

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DealerRater Jun 24, 2021

Jamarcuss, & Mr Wise we’re very helpful, extremely willing/ to assist the Customer- both these Gentlemen were valuable assets, and made process, very seamless! Thanks again! Orlando Quezare

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DealerRater May 14, 2021

Jose merlos was beyond helpful online and Ricardo Salinas closed the deal both gentleman were great! I couldn't be happier with my new car would recommend them to everyone

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DealerRater May 11, 2021

I came to ask some questions and had the pleasure of meeting Nataly Guijosa. I explained up front that I wanted information and was not ready to buy. Without even a moment of hesitation she asked me to ask all of my questions and she asked if there was anything I'd like to get a feel for to help in my future decisions. This was a shock to me because of how friendly and welcoming she was. I was just kicking the idea of buying a car around, but I ended up falling in love with an Accord and ...

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DealerRater Apr 9, 2021

The best car buying experience my wife and I have ever had in our lives! Our sales associate, Kendall, was so easy to work with, we felt no pressure to do anything that we did not want to do, and we got a FANTASTIC deal on a car. The General Sale Manager, Jim, was wonderfully accommodating and made us feel right at home. There were no sleazy sales tactics, no gaslighting, no emotional manipulation, no hidden fees or surprise charges. Just truthful, honest, upfront people who will work with you to get you the best deal possible, allowing you to ...

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DealerRater Mar 17, 2021

Had a great car buying experience with my new Honda Pilot. John, the General Manager, went above and beyond and the sales staff were professional and friendly. They have my business for life! Highly recommend!

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DealerRater Jan 24, 2021

Good experience I had with a dealer sale Sam Barcham, a nice guy to have dealing way, patience, try to do his best, and knowledge of details of my several questions. That was my first time buying a brand new car in the U.S., and I got my lovely color, model, and height technology at a fair price even I did budgeting for buying before got there. but, I loved that car the first time:) here I'm talking about the day of buying. after that, I will see how would be 🙂 A good team with their manager. Keep ...

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DealerRater Aug 9, 2020

I had the pleasure of working with the GSM Jim Martinez at North City Honda today. He handled all my requests quickly and efficiently. His staff was professional and courteous. Jim and James Bates were great to do business with highly recommend ! Mike

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DealerRater Aug 9, 2020

We had a great experience with North City Honda. Jim Martinez is a great salesman who makes buying a car a pleasurable experience. We’ve dealt with him before and he never disappoints.

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DealerRater Jul 20, 2019

Summary points: 1. Best Honda dealership experience of my long life. I have a history with four other local Honda dealerships. 2. North City Honda is two or three cuts above anybody else. Five-plus stars, highest praise; honest, transparent pricing, no high pressure, treated like a human being with a brain. No nonsense like after-market add-ons. 3. Amazing deal Everybody knows you can’t throw a snowball in the Chicago area without hitting a Honda dealer. They are everywhere. I’ve been to many of them. Not bad people but I have something better: North City Honda and its sales, service, finance, and ...

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DealerRater Jan 24, 2019

Found the car we were looking for on Cargurus, called and spoke with Ishmael , we told him what we wanted to pay for the car and he made it happen ,couldn't be happier with the whole process. When we went to pick it up, Ishmael met us at the door and took us to see the car it was exactly what we wanted ,detailed and ready to roll.Everyone at the dealership was very helpful and friendly .Best car buying experience ever,worth the 2 hour drive.

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DealerRater Sep 5, 2018

If you’re going to get a new car or lease one, just ask for Mohammed. He is awesome! Excellent knowledge of vehicles and very friendly. Helped me the get the right car for me, not pushing to just get a car. I leased the car almost a year ago, and I’m more than satisfied. I love it!!! Whenever I have questions or I need an appointment for service Mohammed is on top of it, responds right away and make it happen! I really appreciate your help! Thanks so much Mohammed!!!

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DealerRater Mar 25, 2018

One of my tires had been damaged last weekend. I took it to a very reputable local tire repair business where I and other members of my family have had our cars serviced for many years to see if the tire could be repaired. Told it could not, I got a quote from them to replace it. I then called Grossinger, which is where I got the car. Their quote was $20 lower and they had the tire in stock. They got me right in and took less time to do the job than they initially told me it would take. ...

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DealerRater Mar 16, 2018

I walk in without an appointment for my honda crv. The moment I walked in the office, I was greeted by the staff. I can sense that they really like the place they work inand loves their job. The service is fast. After finishing up, the technician discussed about future repairs that I should do to the car. The technician is not forcing it but recommends it. All in all, the service is superb. Will be back again because of the experience.

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DealerRater Feb 8, 2018

In a recent cold spell, my "low tire pressure" light came on so I stopped by Grossinger Honda to have it looked at. Fred, from the service department, stepped out immediately and heard my concerns. He explained what might be causing the problem and then what would be done to remedy it. Within minutes, he met me in the waiting area and advised me that the car was ready to go. I'm impressed with his consideration and professional attitude and I'll be sure to ask for his help next time.

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DealerRater Feb 2, 2018

First I communicated with Kimbre to find out costs. Then I went into dealership and was helped by Sam. The deal was straight forward and without haggling. Sam knew all about the deal and honored it. Sam also knew about the car I was buying and showed me all the details of working it. My experience was excellent and pretty timely. I'm very pleased with my experience and the new car. I would highly recommend Grissinger Honda.

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DealerRater Jan 26, 2018

Their experience and knowledge gave me confidence. Attentive, friendly, and respectful. The service was on time and quick. The place just need some cleaning and decoration.

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DealerRater Jan 2, 2018

Took in our mini van for a bad smell while driving. The tech found the issue quickly. Which turned out to be two oil leaks on different areas of the engine. After that service writer wrote it up the price. The tech got to work on the vehicle right away and work very hard to get it done by the end of the day. I believe they have very good trained auto technicians cause the experience had this time was just like before. The van was repaired right the first time.

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DealerRater Dec 20, 2017

I've always dealt with Mark and he was great about giving me comfort that my car was in good shape. However this time I was informed that he was head of the dept now and the two guys that helped me were not as good. I mean I have no major complaints but I left with anxiety over my timing belt. It's probably the next repair I'll need to make but I'm sure that if Mark had helped me I would have left feeling better knowing that I was good with the one I had for ...

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DealerRater Dec 13, 2017

Nice job explaining the work to be done on my automobile in clear and understandable way. I appreciate being explained all my options so I can make an informed decision.

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DealerRater Dec 11, 2017

I was in and out in 30mins. Thanks for the great service you provide . I will for sure be coming back to this center for any future servicing .

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DealerRater Nov 17, 2017

Brought the car in for regular maintenance. Received prompt and friendly service from staff. The wait time was as expected for the required work. Would highly recommend.

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DealerRater Oct 28, 2017

i had a great experience with Grossinger from emailing to leasing, quick to test drive the car I wanted, negotiate was minimal with trade-in and aftermarket wasn’t much of a hassle. Would purchase again from them

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DealerRater Oct 23, 2017

Good buying experience, would recommend. Salesman, Afshin Nayeli, very helpful, took considerable time, was through. We took a test drive and was not rushed at all.

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DealerRater Sep 27, 2017

I went to a different kind of Handa dealer and I didn't like them, but this Handa crossanger by Western the guy name Ibrahim helps me a lot. He is tells detail about the car

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DealerRater Sep 3, 2017

great service from dan and vic. they were very friendly the moment i walked in. very helpful . will be recommending grossinger honda to friends and family . overall great experience

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DealerRater Jan 30, 2017

Nissan is very nice guy at finance very helpful and make it very easy and Ibrahima the sales man was very nice and not a pushy at all he give you the freedom you need with the car you like and on top of all Mr.Weinberg is the perfect man in this place and he always answer all your needs and he is so nice and understanding and helpful

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DealerRater Feb 26, 2016

This is my 2nd visit to Grossinger Honda for an airbag recall (first time driver's side, this time, passenger side), and Fernando Lagunas made the process seamless. I was in and out quickly, he couldn't have been more accommodating, and made the service call as easy as can be.

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DealerRater Jun 18, 2013

John went the extra mile to Madison WI to get us the model and color we wanted and was always helpful and cheerful. Everyone at the dealership was helpful and their service in the 25 years I have dealt with them has been outstanding.

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DealerRater Jun 3, 2013

I bought my 2013 Honda Fit at Carr's Honda about a month ago. The dealer, John Ruberry, is very helpful and professional. He was with us every step on selecting a right car. He truly care his customers because he would take times to follow up with you. I highly recommend him to be your dealer. George

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DealerRater May 25, 2013

If every car salesperson was like Kevin O'Connor at Carr's, consumers would enjoy car buying a whole lot more. Kevin was extremely helpful, kind, and patient, even staying at the dealership with us well after they had closed, and offering to operate on our watch -- i.e., no pressure at all. It's funny, but *not* having pressure enticed us to come back to him when we were ready to purchase. I also appreciated that he wasn't involved in the haggling -- that was left to the biz manager, who gave us a very fair price ...

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DealerRater Mar 15, 2013

Experience was positive from the get-go. After research I knew I wanted a base Fit. I emailed 3 dealers, asking specific out the door numbers -- 1 no answer, 1 answered twice but just said "come in to talk" and gave no info, and Tara Jolley at Carr's responded in 40 minutes with exact (good) price, including details of taxes, fees, etc. When I came in a Carr family member greeted me and handed me over to Rey, who answered every question and NEVER pressured me for upgrades or a different model. The trade-in process was quick and honest, and the ...

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DealerRater Feb 17, 2013

Associates were very friendly, knowledgeable, upfront and trustworthy. I felt like I was getting the best deal possible and left feeling like I got a great car at a great price. I didn't feel cheated in anyway. I would definitely, wholeheartedly recommend Carr's Honda to anyone!!

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DealerRater Jan 3, 2013

Just a great expeience!!! Danny Carr-Alex-Grant-Zach! Started with great email communication with Danny Carr that moved on to a friendly/informative presentation of the car with Grant and smooth paperwork process with Zach, and Alex helping everyone! Having contacted 10 Honda Dealerships to replace our car that was stolen, they came out on top with not only price, but the Vibe at the store!(Before stopping by, we spent about 10min wasting our time at another dealership 15min away, YOU KNOW WHO YOU ARE!) I contacted Honda stores as far as Central Wisconsin and Southern Michigan. It was such a huge ...

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DealerRater Dec 9, 2012

I have been a loyal customer of CARR'S HONDA for over 6 years. About a week ago I went in and talked to a sales guy who was great! Sean was helpful, funny and did all he could to see that I got the best deal that they could give me. When he brought his manager over I just didn't feel that our personalities were meshing and that maybe we were having some communication issues. Needless to say I left without buying a new car that day. Before this adventure to CARR'S I had filled out a form ...

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DealerRater Nov 21, 2012

We bought a used Chrysler Town and Country mini-van yesterday from Carrs Honda, dealing on it over the phone from 6 hours away. After a few breakdowns in communication, we dealt with the general manager, Warren. He could not have been more accommodating, forthright and upfront about all the details of the car. He also offered to hold it for a few days until we could make the drive. The mini-van was 10 years old, affordably priced, and well detailed. There was not one surprise when my husband "met" the van in person. After getting burned by trying to buy ...

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DealerRater Jun 4, 2012

Alex Siapno and Carr's Honda made it so easy and simple to lease a new car. Alex showed attention to detail. He was very helpful, friendly and every knowledgeable about Honda cars. Mr. Dale Asis

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DealerRater May 31, 2012

I had a very good car buying experience at Carr's. People there are very friendly and they take time to listen and to answer questions. Negotiation on the price was done quickly. Highly recommend.

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DealerRater Apr 8, 2012

CARRS HONDA TOP SHELF! EVERYONE I MET WAS POLITE AND ASKED IF I NEEDED HELP. ALEX AND MARK VERY PROFESIONAL.SUPER HAPPY WITH THE WAY I WAS TREATED AS WELL AS THE NEW HONDA I PURCHASED. I RECOMMEND CARRS TO EVERYONE. ALEX AND MARK ARE 2 GREAT EMPLOYEES. HONDA IS FORTUNATE TO HAVE THEM BOTH!

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DealerRater Mar 24, 2012

Alex was very straightforward. I gave him a price that I thought would be too low but he worked with me to get an even better deal - was extremely pleased at the price which included all the features I wanted and the overall ease of the transaction. I can't say enough about how easily the entire process went. He broke down the final car price to show each amount that was being billed and the numbers looked really good. Would definitely recommend to get in touch with Alex.

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DealerRater Mar 15, 2012

Ended up at Carr's with my 2004 Civic after it had an issue. While Craig and the techs were trying to figure out why the poor thing died, I wandered into the show room. My day did not start off with my wanting to buy a new car, but after a conversation with Al, I was test driving. Figured it could help pass the time. After the credit check revealed a much better position for me, drove a few more cars and started talking to the finance manager, Marc. Never any pressure, but it was made clear to me they ...

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DealerRater Mar 13, 2012

I was looking to replace my car with newer and more gas efficient. I contacted several dealerships and finally landed at Carr's Honda. They had huge selection of used CRVs. I felt comfortable and was not pressured to make a decision. They evaluated my vehicle and worked out financing. After it was all said and done I was saving on my monthly payment, driving, newer car that gets better gas mileage. Thank you Carr's Honda!

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DealerRater Mar 2, 2012

When it comes to buying a vehicle,first thing you like to observe is how comfortable you are with the place and how would the agents deal with you.Our experience with Carr's Honda was very pleasant,very professional people to deal with!Me and my wife decided to trade in our odyssey to a pilot since our kids are bigger now and it's time to try a 4WD SUV.They always gave us a fair price on our purchased and not offer us unnecessary things.Alex was so helpful with our purchased,very friendly,easy to deal ...

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DealerRater Feb 22, 2012

My husband and I have only purchased or leased Honda's our entire married life (24 yrs). Our Pilot lease was coming up and decided to go look at the 2012 car's. We went to Carr's Honda and had a wonderful experience. We worked with Alex and Dave. With no pressure and their friendly, professional service, our experience exceeded our expectations. Alex walked us through all the details of the car while Dave worked with us on financing. We chatted with Stuart Carr in the showroom for a bit and walked out with our new car and feeling wonderful. We ...

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DealerRater Feb 22, 2012

My experience with Carrs Honda is great! I purchased several cars from them over the years and always received fair price an excellent treatment(customer service). I highly recommend this dealership, specifacally Maciej Samulski who is one of the managers there.

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DealerRater Jan 22, 2012

Manager Eric and Salesman Ludovic were extremely honest throughout the purchase of my new 2012 Odyssey. They made the purchase very smooth, fast and efficent.

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DealerRater Jan 13, 2012

I had an issue with a salesman and when that was voiced, the sales manager called back and we worked things out. They worked really quick to correct the situation. I was impressed with how they wanted to correct things and how quick they were about it.

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DealerRater Jan 3, 2012

Robert couldn't have been nicer and made this service call a very positive experience. I've been to this dealer for all of my warranty/service work, and have never been disappointed.

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DealerRater Dec 27, 2011

I bought a 2008 Honda Civic at Carr's about a month ago. What a great experience. I have been around 63 years and never have had as satisfying an experience in purchasing an automobile.The price was very fair with some negotiations.There was no hard sell. Ben, the salesman and Erik, the sales Mgr. were patient and efficient and followed through smoothly. I even talked to Stuart Carr, who was in the showroom, and he chatted with me about everything but cars! Mark, in finance, was straightforward and friendly when it was time to pay the bill. Robert, in service ...

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DealerRater Dec 27, 2011

Excellent experience! Low pressure response to my internet inquiry with an excellent price. Good communication with follow up answers to my questions. I travelled 3.5 hours to purchase vehicle and found it better than described with everything ready to go. Would not hesitate to come back again.

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